AI should not be viewed simply as a tool for incremental change or improvement, as IT and digital technologies often are when transforming processes, systems, or organizations. AI is much more profound. It doesn’t just enhance existing processes; it redefines and regenerates them, fundamentally changing how things are done and opening up new possibilities and frameworks.
While IT and digital technologies effectively transform current operations, AI takes it a step further by redefining what those operations can become, leading to new ways of thinking and working. AI isn’t just about upgrading existing systems—it’s about completely reshaping and reinventing them.
